Delete your account

It is your data. Here is how to get rid of it, and exactly what that does.

How to ask

Email support@pursly.app from the address you signed up with, and say you want your account deleted. Sending it from that address is what proves it is you.

You will get a confirmation once it is done. No retention period, no cooling-off window, and nobody will try to talk you out of it.

This is handled by a person rather than a button today, so allow a few days. If you have not heard back within a week, send it again — it means the first one went astray.

What is removed

  • Your transactions — every expense and income, with their notes, tags and attachments
  • Your categories, budgets, trip budgets and saved budget history
  • Your goals and everything saved toward them
  • Your AI assistant conversations
  • Your Gmail connection and its sync state
  • Your streaks and achievements
  • Your notification settings and registered devices
  • Your sign-in details — password, connected Apple or Google accounts, and every active session

What is not removed

A shared space you created outlives your account. Your membership goes, but the space and everything in it stays for the people you invited — deleting yourself should not delete a household's budget out from under them. If you want the space gone too, delete it in the app first, or say so in your email.

Your Pursly Lifetime purchase is not refunded or erased. It lives on your Apple ID, not in your Pursly account, so it survives deletion and can be restored if you ever come back. Refunds are Apple's to give, not ours.

Anonymised usage counts that are no longer connected to you remain in aggregate figures. There is nothing in them that points back to a person.

Before you go

Deletion is final, so take your data with you first — you can export your transactions as a PDF from the app at any time.

If the thing you actually want is to stop Pursly reading your email, that is a smaller step: disconnect Gmail in the app and keep the account. The security page covers what that does.